Get in Touch With Us
Got a question about one of our casino reviews, spotted something that needs updating, or want to tell us how your experience with a listed site went? This page covers how to reach the team behind embracearts.co.uk and what kind of messages we can help with.
How to Reach the Team
Email is the best way to get in touch. Write to us at [email protected] and we'll aim to get back to you within two working days. A real person reads every message — we don't rely on automated replies to close things out.
To help us route your message quickly, it helps to say upfront what your enquiry relates to: a specific brand, a general question about how we review sites, or feedback on the content itself.
What We Can Help With
- Questions about our reviews — If anything in our write-ups of non GamStop casinos is unclear, or you want more detail on how a particular offer works, ask away.
- Corrections — Bonus terms, wagering requirements and payment options change often at operators like Betmica, Kikibet or Rivo. If you've noticed something on our site that looks out of date, tell us and we'll check it.
- Feedback on ranking and methodology — If you think we've missed something relevant in how we compare sites not on GAMSTOP, we're open to hearing it.
- Editorial or partnership enquiries — If you represent an operator or affiliate network and want to discuss working with us, introduce yourself and outline what you have in mind. Being featured never changes our editorial rankings.
- Concerns about gambling behaviour — If you or someone you know is struggling with their gambling, mention this in your message and we will point you towards independent support organisations. We are not a support service ourselves, but we take this seriously.
What Happens to Your Message
Once we receive your email, it's reviewed by someone on our team and either answered directly or passed to whoever is best placed to help. We don't share your details with the casinos we cover, and getting in touch with us doesn't sign you up to anything.
During busier periods a reply might take a day or two longer than our usual target — we'd rather give you a proper answer than a fast, generic one.
Before You Write In
A few things are worth checking first, since they're common reasons people contact us:
- Bonus terms such as wagering requirements, minimum deposits and free spin values are set by the operator, not by us, and can change without notice — always check the offer page on the casino's own site before depositing.
- We list the best non GamStop casinos based on published editorial research, not personal account testing, so questions about a specific deposit or withdrawal you've experienced are best directed to the casino's own support team first.
- All the sites we cover operate under licences issued outside the UK Gambling Commission's remit — for example Curaçao — and readers should check licensing details on the operator's own site before playing.
A Note on Accuracy
We keep our content current and correct as far as we're able, and reader input plays a genuine part in that. If something we've published doesn't match what you've seen in practice — good or bad — we want to know, so let us know and we'll take a look.
Thanks for taking the time to reach out. We read everything that comes in.